Privacy Policy

At Oslaé, protecting your privacy is one of our highest priorities. We are committed to handling your personal information responsibly and with care. Your data is collected only to provide you with a seamless shopping experience, and we never rent, sell, or share your information with outside parties for marketing purposes.

Please note that we do not store or retain your credit or debit card details. All transactions are processed securely through trusted third-party payment gateways.

Information We Collect

When you interact with our website, we may collect:

  • Device information, including your IP address, browser type, and cookies stored on your system

  • Details about the pages and products you browse, referral sources, and general site activity

  • Personal details such as your name, shipping and billing addresses, email address, phone number, and payment information when you place an order

How We Use Your Information

We use your personal information strictly for:

  • Fulfilling and delivering your orders

  • Processing secure payments through third-party gateways

  • Communicating updates, confirmations, or support related to your purchase

  • Detecting and preventing fraudulent activity

  • Sending newsletters, offers, or updates if you have subscribed

  • Improving our website experience and services

Sharing of Information

Your information is shared only with trusted partners who help us operate smoothly, such as:

  • Payment service providers to process transactions

  • Shipping and logistics partners to deliver your orders

  • Technology or service providers who assist with site functionality and analytics

We may also use tools like Google Analytics to understand customer behavior and improve our services. You may opt out of tracking as per Google’s policies.

Email Communication

  • Promotional emails and newsletters are only sent if you have opted in. You may unsubscribe at any time.

  • We will always send transactional emails related to your order, such as confirmations and delivery updates.

  • Your contact details are never sold or disclosed to outside parties for marketing.

Cookies and Security

  • Cookies help us personalize your experience, remember your preferences, and keep items saved in your cart.

  • Third-party cookies may be used for analytics and advertising purposes.

  • All sensitive information submitted during checkout is encrypted using Secure Socket Layer (SSL) technology.

  • We maintain strict electronic and physical security measures to safeguard your personal data.

What We Don’t Collect

We do not keep or store any credit or debit card information. Payments are handled securely by certified third-party providers.

Updates to This Policy

We may revise this Privacy Policy occasionally to reflect changes in our business, technology, or legal requirements. Updates will be posted here, and we encourage you to review the policy periodically.

Disclaimer

Although we take strong security measures, no system can guarantee complete protection. By using our website, you acknowledge that you share information with us at your own discretion.

Contact Us

For any questions about this Privacy Policy, please reach out to us at:
oslae.info@gmail.com